Terms & Conditions

Last Updated: April 1, 2024

Welcome to Lead Your Story LLC (“LYS”, “we”, “our”, or “us”). LYS is a communications firm that partners with colleges to enhance enrollment, reduce equity gaps, and improve student success through powerful storytelling techniques. We help higher education leaders improve communication with students and internal stakeholders, fostering a culture of engagement, leadership, and performance. Our unique methodologies, including the Story Scorecard™, STORY 360™, and Rise of a Leader™ to deliver impactful results and drive institutional growth.

LYS also operates, Cabinet Call, a weekly newsletter to elevate & empower higher-ed leaders and their institutions. (collectively, LYS “Services”).

By using the Services, you agree to these Terms and Conditions, which incorporate our Privacy Policy and any other policy we may have related to your use of the Services. We may update these terms, and your continued use of the Services signifies your acceptance of any modifications. If you disagree with any part of these terms, please discontinue your use of the Services immediately.

Content and Intellectual Property

  • Proprietary Rights: Except for content you provide, all materials within the Services, including design, text, and images, are owned by Lead Your Story LLC. You are granted a limited, non-exclusive right to use the Services for your personal, non-commercial use.
  • Your Content: If you submit or post content, you grant us a non-exclusive, perpetual license to use, distribute, and display such content in connection with the Services. You confirm you have all necessary rights to grant this license for any content you provide.

Use of Services

  • Lawful Purposes: You agree to use the Services only for lawful and intended purposes. Prohibited activities include, but are not limited to, engaging in illegal or fraudulent activities, infringement of intellectual property, and harassment.
  • User Interactions: You are solely responsible for your interactions with other users and any content you share. We are not liable for the actions of any users.

Third-Party Content and Links

  • Third-Party Services: The Services may contain links to third-party websites not controlled by us. We are not responsible for the content or accuracy of third-party sites, and you assume all risks associated with your use of these external sites.

Service Transactions

  • Transactions: If you make any transactions through the Services, such as purchases or subscriptions, additional terms, including refund and return policies, may apply.
  • Promotions: Any promotions, contests, or special offers are subject to separate terms and will be clearly outlined at the time of participation.

Disclaimers and Limitations of Liability

  • AS IS: The Services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind. We do not guarantee the Services will be uninterrupted or error-free.
  • Limitation of Liability: To the fullest extent permitted by law, Lead Your Story LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Services.

General Terms

  • Governing Law: These Terms are governed by the laws of the state of California, without regard to its conflict of law principles.
  • Arbitration: Any dispute related to these Terms will be resolved through binding arbitration in California, except for any disputes related to the enforcement or validity of your or our intellectual property rights.
  • Indemnification: You agree to indemnify and hold harmless Lead Your Story LLC and its affiliates from any claims resulting from your use of the Services or violation of these Terms.
  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
  • Modifications: We reserve the right to modify these Terms at any time. Your continued use of the Services after any change signifies your acceptance of the updated Terms.

Contact Information

For inquiries or support related to the Services, reach out to us at:

  • Email: support@leadyourstory.com
  • Address:
    LEAD YOUR STORY
    453 S Spring Street
    Ste 400 PMB 1038
    Los Angeles, CA 90013
    United States

We are dedicated to providing you with quality service and support.